Five Key Challenges Facing Interlibrary Loan and Document Delivery

TOWNSEND, Candice (2015) Five Key Challenges Facing Interlibrary Loan and Document Delivery. Paper presented at: IFLA WLIC 2015 - Cape Town, South Africa in Session 139 - Document Delivery and Resource Sharing Section.

Bookmark or cite this item: https://library.ifla.org/id/eprint/1125
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Language: English (Original)
Available under licence Creative Commons Attribution.

Abstract

Five Key Challenges Facing Interlibrary Loan and Document Delivery

The Library of Congress serves as a primary source for material published in the United States and secondarily for items published outside the US and not available from the country of origin. This paper describes major challenges in fulfilling international interlibrary loan requests, such as customer service, digital formats, copyright restrictions, and workforce development. It further examines knowledge sharing, the need to support international librarians and provides analysis of interlibrary loan services in the twentieth century.

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