Get website moving Get readers coming - A delightful user experience design make an online library lovable

WU, Yue and CUI, Haiyuan and NIE, Hua and ZHOU, Yigang (2019) Get website moving Get readers coming - A delightful user experience design make an online library lovable. Paper presented at: IFLA WLIC 2019 - Athens, Greece - Libraries: dialogue for change in Session 113c - IFLA Poster Session.

Bookmark or cite this item: http://library.ifla.org/id/eprint/2858
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Language: English (Original)
Available under licence Creative Commons Attribution.

Abstract

Get website moving Get readers coming - A delightful user experience design make an online library lovable

Libraries from China tend to pay more attention to the amount of a digital library’s content than the interaction design. As a result, when readers visit a library website, they always feel a big gap between the user experience of the online library and the other websites. To improve this situation, every five years, Peking University Library re-evaluates and adjust the underlying technology and interaction design of the portal to ensure that the site will serve its readers better in the future. At the 120th anniversary of the establishment of the Peking University Library in 2018, we introduced user delight in the revision design of Peking University Library portal by upgrading the superficial delight and deep delight of the website, using the widely used Drupal open source platform, and keeping abreast of the current interactive experience frontier in interface design. UI embellishments can produce surface delight. We provide dynamic video background in the first screen of the homepage to promote the collection and interesting events held in the library. And we also offer a calendar for readers to catch up with library activities. We redesign the whole my-library system with an interesting interface that can change over time. Deep delight can be achieved in functional, reliable, and usable interfaces. We re-investigated the user and reorganized the portal navigation to help readers get the information they want more efficiently. And we connect the related content page to assist readers in finding relevant information. We hope to be more visual in the poster to talk about the interaction design idea of our website and also the feedback and experience from our readers.

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