Ask a Librarian - Collaborative Digital Reference Service by National Library of Korea
Tools
JANG, Ki-Sun and KIM, Jung Eun (2019) Ask a Librarian - Collaborative Digital Reference Service by National Library of Korea. Paper presented at: IFLA WLIC 2019 - Athens, Greece - Libraries: dialogue for change in Session 113c - IFLA Poster Session.
Bookmark or cite this item: https://library.ifla.org/id/eprint/2846
Language:
English (Original)
Available under licence Creative Commons Attribution.
Bookmark or cite this item: https://library.ifla.org/id/eprint/2846/1/065-jang-en_poster.jpg
Abstract
Ask a Librarian - Collaborative Digital Reference Service by National Library of Korea
“Ask a Librarian” is a collaborative digital reference service which is supported by all participating libraries in Korea in order to facilitate information services regardless users’ location. The service is launched in January 2009, now we have a nation-wide network with 625 public libraries as of July 2019. All reference librarians from the participating libraries as well as NLK collaborate in providing information guidance with anyone who has questions and information needs. The value-added answers from expert librarians are shared at CDRS website for future reference. Once users upload their requests at “Ask a Librarian” website of local libraries, the reference librarians will give initial help. For unsettled questions, they are conveyed to representative local libraries and National Library of Korea in which there are subject specialists. Users can save time for visiting and waiting while they can get information support from experts for free. On the other hand, librarians can share materials and human resources within the cooperative system. And also they can enhance libraries presence and competencies.Item Type: | Conference or Workshop Item (Poster) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Conference details: | IFLA WLIC 2019 - Athens, Greece - Libraries: dialogue for changeSession 113c - Poster Session 1 - IFLA Poster Session |
|||||||||
Related URLs: | ||||||||||
Authors: |
|
|||||||||
Date Deposited: | 02 Dec 2019 08:59 | |||||||||
Last Modified: | 02 Dec 2019 08:59 | |||||||||
URI: | https://library.ifla.org/id/eprint/2846 |
FOR IFLA HQ (login required)
Edit item |